View Full Version : Question of the week: Where do you go for feedback?
08-02-2011, 08:41 AM
<meta charset="utf-8">Who do you ask for feedback?
Number one, I'm trying to get at the fact that you do actually reach out for feedback. But number two that you're careful to gather that feedback from a widely varied group. What do you think?
Let's keep these thoughts organized. Jump in here with your comments and then join us live at 2pm ET: http://thepulsenetwork.com/live
08-02-2011, 08:49 AM
My clients are my #1 source of feedback. After each transaction I always give them the option of filling out a brief survey/comments form.
I believe this is the most important feedback I can receive, as these are the people that keep me in business.
08-02-2011, 10:04 AM
Clients for feedback on work I'm doing for them or would do for them.
Twitter for everything else. I'm starting to use Google+ a bit.
Friends, mostly. I have one in particular who is a very talented graphic designer and, though she is of a different political stripe than me, always gives me great advice on the designs I make for clients and the IDP.
When she isn't around and I really need some talented people to chime in and help fix my noobieness, I go to Forrst.com.
08-02-2011, 01:23 PM
Asking for feedback is a weakness of mine, and it's one of the main reasons I joined Kitchen Table Companies. I need both the reminder to ask, as well as the diverse group of advisors that KTC provides.
08-02-2011, 02:01 PM
It depends. I ask for feedback if it is very public on Google +, Twitter, my blog, or Facebook. In the case that it is more business related from my clients and from the great folks here at KTC.
08-02-2011, 03:29 PM
Great question of the week - I'm in Claudene's camp - it is a weakness of mine, and of my company. Definitely something that can be improved upon for me.
@Greg - thanks for calling out Forrst, it looks like a nice resource. What's the best way of receiving an invitation, requesting one online or having a current member (you perhaps ;), send one out?
08-03-2011, 08:32 AM
Steve it was our interaction during office hours that brought about this question. Did you guys get a chance to catch this part of the show?
08-03-2011, 01:20 PM
Joe - The feedback I received during the show last week, in addition to what I gathered by posting my question in the forum prior to the show was extremely helpful. Access to minds like those available in KTC is the reason I joined and I plan on jumping back into the pool with more specifics on our particular pricing issues soon. We've made some decisions but I'd like to get some feedback on how we're planning on implementing the changes soon.
08-05-2011, 01:03 PM
So, I missed the show. I am confused about the question. Feedback on what?
08-06-2011, 09:20 PM
Feedback on ANYTHING!
08-07-2011, 01:28 PM
Joe, thanks! :-D
Personally, I have lots of issues with feedback, because I live with a child whose main disability is the impossibility to share feedback with words (my elder son has severe autism), so I get feedback through very careful observation and it is time-consuming and draining - and not very precise, although it is extremely accurate: for instance, I know when a storm is approaching twenty-four hours before the weather forecasts it.
I have learnt to read feedback in subtle cues, like body language, but when you have people who are not necessarily in front of you (like in writing for instance), I get feedback through the general feel of what I am reading: is it making sense with what I know from the scriptor? If it does not make sense, I will check and double check, before I react.
08-08-2011, 08:54 AM
A custom bicycle project is a multi month affair. I ask for feedback constantly as I want to make sure that I am listening to the client and that they understand where we are going. The project always changes midstream as well so I need a firm foundation of trust and communication so when things happen, not if, we get through the issue smoothly. At the level I work at, all bicycles are really prototypes. Stuff doesn't fit, parts are delayed, the frame needs hand tweaking, it's all part of the job. Nobody has been through these kind of projects as clients before unless they have commissioned high end custom homes or have purchased exotic cars, so many times I have to educate and find out what needs to be done to stay on track. I ask, ask, ask.
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